Amazon launches Alexa Care Hub for elder and family care

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Amazon Echo’s Alexa software is taking on more responsibilities.


Chris Monroe/CNET

Amazon launched on Wednesday its Care Hub for Alexa designed to help people care for aging relatives from a distance. The Care Hub is a free service that requires two linked Amazon accounts but only a single Echo smart speaker or display.

Amazon announced the Care Hub during its September product event, framing Care Hub as a practical solution for caregiving from a distance while respecting the privacy and autonomy of those receiving care. Once the aging individual extends an invitation from their Alexa app account to a caregiver’s account, the caregiver can use the hub to monitor general activity, set up personalized alerts (if, for instance, there is no activity recorded by a specific time of day) and more.

The Care Hub also enables a Call for Help feature, which allows those receiving care to set personalized emergency contacts who can be reached with a simple voice command.

The tech giant said that privacy is a priority for the Care Hub and that information sharing has been balanced to give caregivers useful insights into their loved ones’ activities without creating access to specific voice commands, songs played or movies watched, for example.

For more information on Alexa’s recent and upcoming features, read about everything announced alongside the Care Hub at September’s event.

The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives.

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