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What Is a Property Manager?


iStock.com/Drazen Zigic

As you familiarize yourself with renting and look for a new place to live, you may start to notice that many properties and units work with property managers or property management companies. But what are all different people doing? We will detail what a property manager does and how they might interact with you, the tenant.

What is a property manager?

When looking for an apartment or calling to arrange a visit to what could be your next dream location, one of the first people you’ll come into contact with is usually the property manager. A property manager will assess your ability to pay, keep your apartment or unit clean, and proactively communicate your maintenance concerns. The extra work they could do includes marketing and advertising rentals, finding tenants for vacant homes, and ensuring that rentals are never or at least rarely vacant for a long time.

For a rental, the property manager is the primary source of information and communications regarding rent, utilities, and any other needs of the landlord, often the landlord. Whether you are renting a house, apartment, or unit in a large apartment complex, a property manager can be the person you communicate with most frequently about your rental.

What does it mean to be a property manager?

Typically, a property manager has a number of different responsibilities. Property managers can set your rent, collect your rent, and handle the fine details of building maintenance. They verify that a property, before being rented by a new tenant, is clean, hassle-free, that the land and maintenance are in good condition, the floor is vacuumed and swept, and that all maintenance tasks household are accomplished. In addition, the property manager coordinates and facilitates all maintenance companies, pest control agencies, housekeeping staff, parcel vendors, security personnel, etc. They essentially perform a liaison role between the tenant, the owner and all those who are relevant to the maintenance of the property.

Possible examples of tasks that a property manager could perform

Depending on the type of property, the rights vary. Property managers typically balance many tasks for current tenants while making sure rental rates are competitive. Property managers are used to covering taxes and overheads, collecting rent, and complying with rental laws, including federal, state, and local laws and regulations. The property manager will ensure that the property itself is listed at competitive rates while marketing it to potential future tenants. An upscale luxury apartment may require making tenants’ appointments, arranging services like a concierge, and ensuring that all of the property’s features are up to date and in quality condition. A mid-range property can focus on more regular maintenance, upgrades, and making sure rent is paid regularly. Other property managers may be assigned different tasks, especially for large properties with multiple buildings, or for large property management companies, which may have hundreds of buildings in a metro area.

What can a property manager do for me?

Property managers can not only collect and set rental rates, but they can also serve as a resource in difficult times. If you are having difficulty paying rent due to difficulties such as a layoff or termination, property managers know which agencies provide rent assistance. This can help you if you are concerned about an eviction or a credit score. Since property managers are familiar with local, state, and federal rent laws, they can easily point you in the right direction for your local agency when it comes to rental assistance, unemployment benefits, or others. non-profit organizations that may be able to help you.

What do property managers do?

From start to finish, a property manager will organize your tour of the apartment, take the time to get to know you, confirm your employment to make sure you are able to pay, and perform a background check. This is important because they verify that you have no crime, concerning credit problems, and that you have regularly and consistently paid your rent on time. They have an ongoing relationship with you so they can plan when you plan to move due to changes in your life and they will schedule new sessions. The property manager will provide you with your keys when you move in and perform an inspection to make sure that any issues are not mistakenly attributed to the person who actually caused the damage. When you move out, they collect your keys and lock the unit down before getting it ready for the next tenant.

Benefits of having a property manager

When moving to a new house or apartment, your former property managers can provide proof of residency to show that you lived there. They can also be a resource if you need proof that you have paid your rent regularly so that you can get your driver’s license, rent other accommodation, or collect government benefits. Plus, if you’re locked out, they can set you up with a new key so you don’t have to call a locksmith.

All in all, a property manager will make your life as a tenant easier. A property manager will make sure your home has everything you need to settle in. When water leaks, the drain is clogged, a pest appears, or a light bulb goes out, your property manager will show up or send the appropriate people and businesses to take care of the situation.

Ready to find your next property manager? Search thousands of apartments for rent on Zumper and settle into your new home.

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